Privacy Policy for Singer US

Effective Date: March 6, 2025

At Singer US, your privacy is important to us. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect your data. By using our website, products, or services, you consent to the collection and use of your information as described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

  • Personal Information:
    When you place an order, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, billing address, and payment information.
  • Non-Personal Information:
    We may collect non-personal information about your use of our website, such as your IP address, browser type, operating system, and pages visited on our website. This data is used to analyze trends and improve user experience.
  • Payment Information:
    When making purchases, we may collect payment details (credit/debit card numbers, billing addresses). We use secure third-party payment processors to handle all transactions.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To fulfill orders, process payments, and provide customer support.
  • Communication: To send you order updates, promotional offers, newsletters, and other information related to our products and services. You can opt out of marketing communications at any time.
  • Improvement of Services: To analyze and improve our website, products, and services, ensuring they meet your needs and expectations.
  • Personalization: To offer personalized experiences and recommendations based on your preferences and past interactions with us.
  • Legal Compliance: To comply with legal requirements, resolve disputes, and enforce agreements.

3. How We Protect Your Information

We are committed to protecting your personal data. We implement a variety of security measures, including encryption, secure servers, and firewalls, to maintain the safety of your personal information. We also restrict access to your data to only those employees or partners who need it to perform their job duties.

Despite these efforts, no system is 100% secure, and we cannot guarantee the complete security of your data. If you believe your data has been compromised, please contact us immediately.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. However, we may share your data in the following situations:

  • Service Providers: We may share your personal information with trusted third-party vendors and service providers who assist us with business operations, such as payment processors, shipping companies, and customer service providers.
  • Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas, court orders, or regulatory inquiries.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of that transaction. We will notify you of any changes in ownership or control of your information.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather usage data. Cookies are small files stored on your device that help us remember your preferences, improve website performance, and analyze trends.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

6. Third-Party Links

Our website may contain links to third-party websites, products, or services. This Privacy Policy applies only to our website and does not cover third-party sites. We encourage you to review the privacy policies of any third-party sites before providing them with your information.

7. Your Rights and Choices

You have the right to:

  • Access and Update Your Information: You can review, update, or correct your personal information by logging into your account or contacting us.
  • Opt Out of Marketing Communications: You can unsubscribe from promotional emails at any time by following the instructions in the email or contacting us directly.
  • Delete Your Information: In some cases, you may request that we delete your personal information. We will honor your request, subject to legal obligations and our retention policies.
  • Do Not Track: Some browsers offer “Do Not Track” features, which allow you to opt out of tracking technologies. We do not currently respond to “Do Not Track” signals, but we will respect your preferences regarding cookies.

8. Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will post an updated version on our website with a new effective date. Please review this policy periodically for updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

  • Email: info@singerus.store
  • Phone: +1 (920) 608-7443
  • Address: 352 Indy Court, De Pere, WI 54115, United States

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.