Terms and Conditions for Singer US

Effective Date: March 12, 2025

Welcome to Singer US! By accessing or using our website, purchasing products, or engaging with our services, you agree to be bound by the following terms and conditions. Please read these terms carefully before making any purchases or using our services. If you do not agree with these terms, you may not use our website or services.

1. General Terms

  • Eligibility: You must be at least 18 years of age to use this website or make purchases. By using our services, you confirm that you meet this eligibility requirement.
  • Acceptance of Terms: By accessing our website, creating an account, or making a purchase, you agree to comply with and be bound by these Terms and Conditions, along with our Privacy Policy, Return Policy, and any other policies or rules that may apply.
  • Modifications: We reserve the right to change, modify, or update these Terms and Conditions at any time. Changes will be posted on this page, and the updated date will be indicated at the top. Continued use of our website after such changes constitutes your acceptance of the modified terms.

2. Products and Pricing

  • Product Information: We strive to provide accurate product descriptions, images, and pricing. However, errors may occur. In the event of a pricing error or misrepresentation, we reserve the right to correct the error and notify you of the change. If the price increases significantly, you will have the option to cancel your order.
  • Product Availability: All products are subject to availability. If an item becomes out of stock after your purchase, we will notify you and offer alternatives, a refund, or an extended delivery option.
  • Pricing: Prices are listed in USD and are exclusive of taxes and shipping fees, which will be added at checkout.

3. Order and Payment

  • Order Confirmation: Once you place an order, you will receive an order confirmation email with the details of your purchase. This does not constitute an acceptance of your order, which only occurs once your payment is processed and shipped.
  • Payment Methods: We accept various payment methods, including credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment options available on our website.
  • Payment Authorization: By submitting your payment details, you authorize us to charge the full order amount, including any applicable taxes and shipping fees, to your chosen payment method.
  • Billing Information: You agree to provide accurate billing information. If your payment is declined, we reserve the right to cancel your order or request alternative payment methods.

4. Shipping and Delivery

  • Shipping Options: We offer various shipping methods, including standard, expedited, and two-day shipping. Shipping costs will be calculated at checkout based on your order size, destination, and chosen shipping method.
  • Processing Time: Orders are processed within 1-2 business days. Shipping times vary based on the method chosen and your location.
  • Order Tracking: You will receive tracking information once your order has shipped. You are responsible for tracking your shipment and ensuring its timely arrival.
  • International Shipping: Currently, we ship only within the United States. For international shipping inquiries, please contact our customer service team.

5. Returns and Refunds

  • Return Policy: We accept returns within 30 days of purchase. The item must be unused, in its original packaging, and in resalable condition. For detailed return instructions, please refer to our Return and Refund Policy.
  • Refund Process: Refunds are processed once your return is received and inspected. Refunds will be issued to the original payment method. Please note that shipping fees are non-refundable.
  • Exchanges: We do not offer direct exchanges. If you wish to exchange an item, please return it and place a new order.

6. Account Creation and Security

  • Account Creation: To make purchases or access certain features, you may be required to create an account. You must provide accurate, complete, and up-to-date information.
  • Account Security: You are responsible for maintaining the confidentiality of your account login credentials and for all activities under your account. If you believe there has been unauthorized access to your account, please contact us immediately.

7. User Conduct

  • Prohibited Uses: You agree not to use our website for any unlawful or prohibited activities, including but not limited to:
    • Violating any applicable laws or regulations.
    • Uploading harmful or malicious software.
    • Interfering with the operation of our website or servers.
    • Impersonating another person or entity.
  • User Content: Any content you submit to our website, such as reviews, comments, or photos, must be truthful, non-defamatory, and comply with applicable laws. You grant us the right to use, reproduce, and display any content you submit.

8. Limitation of Liability

  • Disclaimer of Warranties: Our products and services are provided “as is” without warranties of any kind, either express or implied. We do not guarantee the accuracy, completeness, or reliability of the information on our website.
  • Limitation of Liability: Singer US shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.

9. Indemnification

You agree to indemnify and hold Singer US, its officers, employees, agents, and affiliates harmless from any claims, losses, or damages, including legal fees, arising out of your use of our website or products, your violation of these terms, or your infringement of any third-party rights.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States. Any disputes related to these terms will be subject to the exclusive jurisdiction of the courts located in De Pere, Wisconsin.

11. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

12. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

  • Email: info@singerus.store
  • Phone: +1 (920) 608-7443
  • Address: 352 Indy Court, De Pere, WI 54115, United States

By using our website and services, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them.

© 2025 All rights reserved.
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